Privacy Policy - Foxfire Pixel

At Foxfire Pixel, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website or use our services. We are committed to protecting your personal data and respecting your privacy rights in accordance with applicable data protection laws.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Contact Information

Foxfire Pixel
65 Yonge Street
Toronto, ON M5E 1J4
Canada

Phone: +14163927120
Email: info@foxfire-pixel.com

What Personal Data We Collect

Information You Provide Directly

When you use our contact forms, request consultations, or communicate with us, you may provide personal information including your name, email address, phone number, company information, and details about your project or inquiry. This information is voluntarily submitted and is used solely for the purposes of responding to your inquiries and providing our services.

• Contact form submissions
• Email communications
• Project consultation requests
• Service inquiries and proposals

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and how you interact with our site. This includes technical data such as your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This information helps us improve our website performance and understand user behavior patterns.

• Browser and device information
• IP addresses and location data
• Usage patterns and navigation paths
• Cookies and similar tracking technologies

Analytics and Performance Data

We use analytics services to collect information about how users interact with our website. This helps us understand which content is most valuable, identify technical issues, and improve the overall user experience. Analytics data is typically aggregated and anonymized, though it may include information that could potentially identify you when combined with other data.

How We Use Your Personal Data

We use the information we collect for various legitimate business purposes, including:

Responding to Your Inquiries

Processing and responding to your contact form submissions, consultation requests, and general inquiries about our services.

Providing Our Services

Delivering the game development services you request, including project management, development work, and client communications.

Website Improvement

Analyzing website usage patterns to improve site functionality, user experience, content, and overall performance.

Marketing Communications

Sending relevant information about our services, updates, and industry insights to individuals who have expressed interest in our work.

Legal Compliance

Complying with legal obligations, resolving disputes, and enforcing our agreements and policies.

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: When you provide explicit consent for us to process your personal information for specific purposes.
• Contract Performance: When processing is necessary to fulfill our contractual obligations to you or to take steps at your request before entering into a contract.
• Legitimate Interests: When we have a legitimate business interest in processing your data, such as improving our services, preventing fraud, or direct marketing.
• Legal Obligation: When we must process your data to comply with legal requirements.

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers and Partners

We work with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Legal Requirements

We may disclose your information when required by law, such as in response to a court order, legal process, or government request, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your personal information.

How We Protect Your Data

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption of data in transit and at rest using industry-standard protocols
Regular security assessments and vulnerability testing
Access controls limiting who can view or use personal information
Secure data storage with backup and recovery procedures
Regular staff training on data protection best practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to maintaining the highest standards of data protection.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on several factors, including:

• The nature and sensitivity of the information
• The purposes for which we process your data
• Legal and regulatory requirements
• Whether you have ongoing business relationships with us

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and destruction policies.

Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Right to Access

You can request access to the personal information we hold about you and receive a copy of that data.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information we maintain about you.

Right to Erasure

You can request deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used format and to transmit that data to another organization.

Right to Object

You can object to certain types of processing of your personal information, including processing for direct marketing purposes.

Right to Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

Right to Restrict Processing

You can request that we limit the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided at the top of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. When we transfer your personal information internationally, we take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us. We are committed to addressing your privacy concerns and will respond to your inquiry as promptly as possible.

Contact Us